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Return Policy - Online Printing Company
Design 2 Express quality departments making possible for us that our delivery should be up to the satisfaction of our customer. The only purpose of hiring this department is ensuring pure quality of printing. But as you know that 100% results came in ideal situation, so it may be possible that some defects remain in the product. In that case promptly send us a message. We will promptly investigate it.
You can contact us in two ways:.
- Notify us by calling at +1 (310) 734 4276 within 12 hours of your receipt of the product. Our customer service representative will attend you and take all the details of your complain. He/ She can ask for photos from you.
- You can email us at support@design2express.com with your complain, details and photos of defective item.
Our manger will contact you and in this regard. After investigation if we find ourselves guilty then we will reprint your order and send it to you without any cost.
Note
We reserve the right to request that 100% of the items be returned to us before reprinting
